Privacy Policy for The Empowering Lives Initiative
Last Updated: February 1, 2025
The Empowering Lives Initiative, PLLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
* Data Collection: The Empowering Lives Initiative, PLLC will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form email, rental agreement, or third-party reservation systems.
* Data Usage: The Empowering Lives Initiative, PLLC use your data solely for sending updates, promotions, and reminders related to our products or services.
* Data Security: The Empowering Lives Initiative, PLLC protects your data with secure storage measures to prevent unauthorized access.
* Data Retention: The Empowering Lives Initiative, PLLC retains your information as long as you are subscribed to our SMS service. You may request deletion at any time.
* MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages with The Empowering Lives Initiative, PLLC, especially if you do not have an unlimited texting or data plan.
* Messages from The Empowering Lives Initiative, PLLC are recurring, and message frequency varies.
* Contact The Empowering Lives Initiative, PLLC at 214-775-0857, 469-445-2101 or info@theempoweringspace.com for HELP or to STOP receiving messages.
* Opt-Out: You can opt out of The Empowering Lives Initiative, PLLC SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@theempoweringspace.com or 214-775-0857 or 469-445-2101. After unsubscribing, you will receive a final SMS to confirm you have unsuscribed and we will remove your number from our list within 24 hours. From that point you will receive no further messages from The Empowering Space, PLLC.
* You can send HELP for additional assistance from The Empowering Lives Initiative, PLLC, and you will receive a text including our Phone number (214-775-0857 or 469-445-2101), email (info@theempoweringspace.com) and website (www.theempoweringspace.com). We are here to help you.
* Non-Sharing Clause: The Empowering Lives Initiative, PLLC does not share your data with third parties for marketing purposes. The Empowering Lives Initiative, PLLC will not sell, rent, or share the collected mobile numbers.
1. Information We Collect
When you interact with The Empowering Lives Initiative, we may collect the following personal information:
- Contact Information: Name, phone number, email address, mailing address.
- Appointment Details: Dates, times, and preferences for scheduling.
- Billing Information: Payment details, insurance information, and billing address.
- Communication Preferences: Consent to receive SMS, emails, or phone calls.
2. How We Collect Information
We collect this information through:
- Our website’s contact forms and appointment scheduling tools.
- Phone calls, text messages (SMS), and emails when communicating with our team.
- In-person intake forms and service agreements.
- Third-party platforms (e.g., scheduling or billing software) used for practice management.
3. How We Use Your Information
We use your personal information to:
- Schedule and confirm appointments.
- Provide mental health services and client support.
- Send reminders via SMS, email, or phone about upcoming sessions.
- Process payments and verify insurance details.
- Respond to inquiries and improve our services.
4. Information Sharing Practices
- We do NOT sell or share client information with third parties for marketing or promotional purposes.
- Information may be shared with trusted third-party service providers for essential business operations, such as:
- Secure payment processing.
- Insurance verification.
- HIPAA-compliant practice management platforms.
- We do NOT share mobile opt-in consent information with any third party.
5. Opting Out of Communications
You can opt out of The Empowering Lives Initiative, PLLC SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@empoweringlivestoday.com or 214-775-0857 or 469-445-2101. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. From that point you will receive no further messages from The Empowering Lives Initiative, PLLC.
For email communications, you may unsubscribe by clicking the Unsubscribe link in any email.
6. Accessing or Updating Your Information
You have the right to:
- Request a copy of the personal information we hold about you.
- Request corrections to your personal information.
- Request deletion of your information, subject to legal and ethical record-keeping requirements.
You, as a consumer, have a right to access your mental health records by requesting them directly from your provider and/or the custodian of records.
For unresolvable complaints related to your provider, contact the Texas Executive Behavioral Health Council :
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system- (800) 821-3205
* You may also file a complaint online with the Texas Attorney General related to your provider and/or facility/entity:
7. Privacy Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our services indicates acceptance of the updated policy.